Welcome to the Melody Anne Frank House website. We are committed to protecting your privacy and handling your personal data with transparency and respect. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other form of media channel, mobile website, or related applications.
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Information We Collect
- Personal Data: We may collect information relating to your identity such as your name, email address, and other contact details. This occurs when you make inquiries, purchase tickets, or subscribe to newsletters.
- Usage Data: We collect information about how you interact with our website, such as your IP address, geographical location, and pages visited.
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How We Use Your Information
- To provide and maintain our services, including ticket sales and customer support.
- To communicate with you, including sending notifications about your transactions, technical updates, or promotional offers.
- To improve our website and ensure content is presented in the most effective manner for you.
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Legal Basis for Processing Your Information
- Consent: We may process your data if you have given us specific permission to do so.
- Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
- Legal Obligation: As required to comply with a legal obligation to which we are subject.
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Sharing Your Information
- We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our website, conducting our business, or providing services to you.
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Security of Your Information
- We use technical and organizational measures to protect your personal data. However, please be aware that no system can be completely secure.
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Your Privacy Rights
- You have the right to access, correct, or delete personal information about you. You may also object to or restrict certain processing of your personal data.
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Retention of Your Information
- We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
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Updates to This Policy
- We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this privacy policy, please do not hesitate to contact us through our website.